FAQs

General

+What methods of payment are accepted?

We accept cash, cheques and the majority of credit and debit cards.  We do not accept American Express.

+Can I hire a boat?

Grafham Centre Association provides our customers with the opportunity to expand their sailing and windsurfing skills in a relaxed atmosphere with other sailors. By joining GCA you can benefit from the discounted use of the Centre’s equipment and provision of safety cover.

We do not offer boat hire unless it is through GCA. 

Corporate

+What is the maximum number of delegates at the Centre?

The maximum capacity of our largest room is approximately 120 delegates. 

+Is there a choice of menu?

Yes, we have different menu options, all of which have vegetarian dishes. We cater for those with food allergies - please inform us two weeks before the conference of any food requirements.

+What audio-visual equipment is available?

We have TV’s, DVD players, a Powerpoint Projector and screens which are all available for your use.

+Is there Internet Access?

The Centre offers free wireless connectivity for wireless enabled devices.

Activity Courses

+What do I need to wear?

Please take a look at our suggested kit lists which have advice on what to wear for our activity.

+What happens if the weather conditions are not suitable?

If the conditions are not suitable for the activity at certain points during a course, the programme will be changed and adapted with regards to the timings of theory and practical sessions. If a course has to be cancelled by us due to weather conditions, a voucher will be issued for the balance of the course.

+Am I insured against cancellation?

See Important Information in our Terms and Conditions.

+Do I need experience?

For taster days, Level One and Private Tuition, no experience is necessary - just come and have a go.

For higher level courses, we recommend you refer to the appropriate National Governing Body literature and follow their guidelines, or call us for advice.

+What does a course include?

All practical and theory work from the relevant National Governing Body syllabus. All specialist equipment is provided. All full day courses include lunch and as many cups of tea and coffee as you need! For residential courses, an evening meal and accommodation is also provided on the first day as well as breakfast the next morning.

+What if I cannot make the course dates advertised?

We are pleased to offer a course at your convenience providing there are at least three people who wish to attend on that date. We can also offer Personal Tuition options. Please contact us for details. 

+Can the Centre offer tailor made courses?

Yes, we will be please to discuss your requirements with you and plan your visit. We can provide both watersports and land based activities on a Personal Tuition basis. Please contact us to discuss your requirements.