Centre Hospitality Assistant

Salary: £24413 - £24796 pro rata
Salary Frequency: Annual
Job Reference: Ref/1666/7545
Contract Type: Zero hours/Relief
Closing Date: 05 December, 2025
Job Category: Children, Young People & Family Support Services
Location: Grafham Water Centre, United Kingdom
Job Posted Date: 05 November, 2025

Full Details and Apply

About the role

Grafham Water Centre is looking to appoint a Centre Hospitality Assistant. The primary mission of the Centre Hospitality Assistant is to deliver a great customer service by ensuring safe and high-quality standards. This is achieved by performing various tasks including general cleaning, kitchen setup and preparation, ensuring food safety, partaking in food production & packaging, cleaning, completing actions outlined on paperwork and in our systems.

The Centre Hospitality Assistant is a vital link with our customers, and therefore, your role as Centre Hospitality Assistant is important to the successful running of our Centre. This is a fantastic opportunity for an engaging, reliable, passionate, and hardworking Centre Hospitality Assistant to work within our Centre. Please refer to the attached Person Specification for more details on the criteria expected for this role.

Reports to: Hospitality Supervisor

What will you be doing?

Overall purpose of the job

The Centre Hospitality Assistant will maintain a high standard of cleanliness and hygiene throughout the centre, offering excellent hospitality and customer service. They will assist in the preparation and serving of food and refreshments, as well as carrying out any other tasks required so the centre can deliver a high-quality service to customers.

Your duties will include:

To provide attentive service to all visitors
To ensure that all service areas are set up to the required standard
To provide catering services to include, breakfast, lunch, dinner and events
To ensure that all meeting rooms are fit for purpose in accordance with our meeting room standards
To initiate good customer service and ensure premium service is upheld
To co-operate with all catering staff and undertake such duties to ensure an efficient and effective service is always delivered
To project a willing and helpful attitude to employees and visitors
Assist with ensuring all areas are maintained in a clean & tidy condition, in accordance with the company’s Hygiene, Health and Safety policies and procedures.
To maintain the required standards of personal hygiene and food handling practices, in accordance with the Food and Hygiene policy and current legislation.
To report any faults as swiftly as possible to the designated person/s.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
Take your bank holidays flexibly to better suit your personal circumstances
Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
Opportunities to nominate and receive Employee Recognition Awards
An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

About us

Grafham Water Centre is a popular Outdoor Learning Centre based on the shores of Grafham Water reservoir in Perry, Cambridgeshire. We are a lively and busy residential centre catering for a wide range of school and youth groups as well as offering courses for both adults and children. We also cater for corporate and conference bookings. At the heart of all our work is our vision to change young people’s lives.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you have any questions or for an informal conversation about the role please contact Debbie.Cannon@cambridgeshire.gov.uk

Full Details and Apply